Are you constantly being contacted by debt collectors claiming you owe money for student loans or other financial obligations? If those calls come from Radius Global Solutions, you’re not alone. Thousands of consumers across the United States report similar experiences of repeated, unwanted communication from this agency. While debt collection is a legal process, harassment is not. Federal law strictly limits what collectors can say and how often they can contact you.
If the calls and letters from RGS are becoming overwhelming, you may have the right to make them stop. In fact, if their representatives have violated the Fair Debt Collection Practices Act (FDCPA), you could be eligible to receive up to 💸 $1,000 in statutory damages, plus coverage for attorney fees and emotional distress.
This detailed guide will help you understand who Radius Global Solutions is, how they operate, what rights you have as a borrower, and how to stop the harassment for good.
Who Is Radius Global Solutions?
Founded in 1982 and headquartered in Jacksonville, Florida, Radius Global Solutions is a large third-party debt collection company. The agency operates multiple call centers across the United States, providing financial recovery services for healthcare systems, educational institutions, retail companies, and government agencies.
Their core focus, however, lies in debt recovery — particularly for delinquent accounts such as unpaid student loans, credit card balances, and medical bills. Over the years, RGS has grown into a major player in the debt collection industry, claiming to offer professional, compliant recovery services.
Despite these claims, the company has faced hundreds of consumer complaints filed with the Better Business Bureau (BBB) and the Consumer Financial Protection Bureau (CFPB). Borrowers allege that representatives often use aggressive tactics, refuse to validate debts, and make multiple calls per day. These actions raise serious questions about how Radius Global Solutions’ collections handles its interactions with consumers.
Why Is Radius Global Solutions Contacting You?
If you’ve received calls from this company, it likely means that one of your debts has been placed with them for collection. Creditors such as banks, credit card companies, or student loan servicers often transfer unpaid accounts to agencies like RGS when payments become severely overdue.
In some cases, RGS debt collection activity involves federal student loans that have gone into default. When the Department of Education or private lenders fail to recover payments directly, they assign the account to a contracted collection agency. That agency then becomes responsible for contacting the borrower to arrange repayment or negotiate settlements.
However, being contacted doesn’t always mean the debt is valid. Mistakes are common in the debt collection industry — records may be outdated, payments misapplied, or accounts misidentified. Before you discuss repayment with Radius Global Solutions, it’s critical to confirm whether the debt truly belongs to you.verify student loan debt
Is Radius Global Solutions Legitimate or a Scam?
It’s understandable to be skeptical when receiving unexpected debt collection calls. Fortunately, RGS is a legitimate, licensed collection agency. They are not a scam, but legitimacy doesn’t mean every practice they use is ethical or legal.
Under federal law, debt collectors must adhere to strict guidelines. They must clearly identify themselves, disclose the reason for their call, and provide written notice verifying the debt within five days of first contact. They cannot threaten arrest, use offensive language, or misrepresent how much you owe.
If Radius Global Solutions fails to meet any of these standards, you may have grounds for a complaint or lawsuit. Even legitimate agencies can be held accountable for harassment or deception.
Understanding Debt Harassment by Collection Agencies
Debt collection harassment occurs when a company’s actions go beyond reasonable attempts to collect payment. The FDCPA prohibits any conduct that is abusive, misleading, or unfair. Common examples of harassment from RGS or other agencies include:
- 👉 Calling several times per day or before 8 a.m. and after 9 p.m.
- 👉 Using threats, intimidation, or abusive language.
- 👉 Misrepresenting the total amount due.
- 👉 Failing to send written verification of the debt.
- 👉 Threatening wage garnishment or legal action without proper authorization.
- 👉 Discussing your debt with third parties, such as family or employers.
If you’ve experienced these behaviors, it’s essential to document everything. Keep a record of each call, including the Radius Global Solutions debt collection number, the date and time, and the name of the representative you spoke to. This information can serve as evidence if you decide to take legal action later.
Radius Global Solutions and Student Loan Harassment
One of the most common reasons borrowers hear from RGS is related to defaulted student loans. When a loan goes unpaid for 270 days or more, it enters default status, allowing lenders or guaranty agencies to refer it to debt collectors.
In these cases, Radius Global Solutions debt collection activity might include phone calls, letters, and even wage garnishment notifications. While federal law does allow collectors to recover defaulted student loans, they must still operate within legal boundaries. Unfortunately, many borrowers report that representatives have pressured them into unrealistic repayment plans or made misleading statements about legal consequences.
If your student loan has been assigned to RGS, you still have rights. You can:
- ➡️ Request a written validation notice confirming details of your debt.
- ➡️ Apply for loan rehabilitation or consolidation through the Department of Education.
- ➡️ Demand that the agency stop contacting you if they are violating your privacy.
- ➡️ File a complaint with the CFPB or your state attorney general if harassment continues.
No matter how much you owe, you should never feel threatened or bullied into paying.
What You Can Do If Radius Global Solutions Harasses You
If you suspect that RGS collections is crossing the line, there are steps you can take to regain control of the situation.
✅ 1. Request Debt Verification
Always start by asking for a debt validation letter. This document should include the creditor’s name, the amount owed, and your right to dispute the debt. Until you receive it, you are under no legal obligation to pay.
✅ 2. Keep Written Records
Document all communication with Radius Global Solutions. Write down the date, time, and details of every call. Save all voicemails, texts, and letters. This evidence can protect you if you need to file a complaint.
✅ 3. Send a Cease-and-Desist Letter
You have the legal right to stop unwanted calls. A cease-and-desist letter informs the company that they may only contact you by mail. Once received, continued phone calls from RGS can be considered a direct violation of the FDCPA.
✅ 4. File Complaints
If harassment persists, file a complaint with the Consumer Financial Protection Bureau, the Federal Trade Commission, and your state attorney general’s office. These agencies investigate debt collectors who violate consumer rights.
✅ 5. Consult a Debt Harassment Attorney
A qualified attorney can help you determine if your rights have been violated and whether you’re entitled to compensation. Many firms, such as Consumer Rights Law Firm PLLC, handle these cases without charging clients upfront fees.
Common Phone Numbers Used by Radius Global Solutions
Consumers have reported being contacted by the following phone numbers associated with RGS collections:
📞 833-561-3211,
📞 833-928-2039,
📞 833-736-0955, 833-733-1545,
📞 833-506-2552,
📞 833-928-2043.
If you receive calls from any of these numbers, verify the identity of the caller before providing information. Scammers often spoof legitimate numbers to trick consumers into making payments.
Your Legal Rights Under the FDCPA
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive collection practices. It ensures that collectors like RGS cannot use threats or harassment to recover money. Here’s what the FDCPA guarantees:
- ➤ Collectors must identify themselves clearly in every call or message.
- ➤ They must provide written notice of your debt within five days.
- ➤ They cannot use obscene or profane language.
- ➤ They must stop contacting you after receiving a written request.
- ➤ They cannot threaten actions they do not intend to take.
Violating any of these rules can result in penalties against the agency. Borrowers may recover statutory damages of up to 💸 $1,000, plus actual damages and attorney fees.
Radius Global Solutions Debt Collection and Your Credit
When a debt is assigned to RGS, it may appear on your credit report as a collection account. This can significantly lower your credit score, making it difficult to qualify for loans, housing, or even employment.
You have the right under the Fair Credit Reporting Act (FCRA) to dispute inaccurate information. If the reported debt is incorrect or unverifiable, it must be removed. You can file disputes directly with the credit bureaus or ask your attorney to assist you.
If the Radius Global Solutions debt collection reporting is inaccurate, resolving it promptly can improve your financial standing.
How to File a Lawsuit Against Radius Global Solutions
If repeated calls, false statements, or threats from RGS have caused you distress, you may be entitled to file a lawsuit. Legal action can:
- 👉 Stop all communication from the debt collector.
- 👉 Remove negative reporting from your credit.
- 👉 Award you monetary compensation for damages.
- 👉 Force the company to pay your legal fees.
Federal law favors consumers in these situations. The FDCPA, TCPA, and FCRA all empower individuals to hold debt collectors accountable for unlawful behavior.
How Legal Rights Advocates Can Help You
Dealing with RGS on your own can be exhausting. That’s why law firms specializing in debt harassment cases exist — to protect consumers like you.
When you reach out for help, experienced attorneys can:
- 💡 Review your case and identify every potential violation.
- 💡 Send formal notices demanding that the harassment stop.
- 💡 File claims seeking compensation for emotional and financial harm.
- 💡 Negotiate debt settlements when appropriate.
Legal Rights Advocates and Consumer Rights Law Firm PLLC have helped thousands of clients stop collection harassment and recover damages. You don’t have to face these collectors alone.
Contact Information
If you’re ready to stop the calls, take action today.
Consumer Rights Law Firm PLLC
📌 133 Main Street, Second Floor
North Andover, MA 01845
☎️ Phone: +1 (888) 206-6886
📩 Email: info@consumerlawfirm.com
Our attorneys are available nationwide to help you file complaints, stop harassment, and protect your credit record. You’ll never pay out of pocket—under federal law, the collector is responsible for your legal costs if they are found in violation.
Final Thoughts
Debt collectors are allowed to recover money you legitimately owe, but they are never allowed to cross the line into harassment or intimidation. The FDCPA exists to ensure fairness, and even powerful companies like Radius Global Solutions must obey it.
If you are receiving repeated calls about student loans or other debts, take control today. Know your rights, document every interaction, and reach out for legal assistance if necessary. A single phone call to a qualified attorney can stop harassment and restore your peace of mind.
You deserve respect, privacy, and dignity—no matter your financial situation. Let the law work for you and end unwanted calls from RGS once and for all.
